Privacy & Policy

At Centillion Insurance Brokers Limited (“Centillion”, “Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or use our insurance broking services.

By accessing our website or using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Date of Birth
  • Gender
  • Mobile Number
  • Email Address
  • Residential or Business Address
  • Identity and Address Proof (where required)
  • PAN, Aadhaar, Passport, Driving Licence, or other government-issued identification (where applicable and permitted by law)
  • Occupation and employment details
  • Nominee details

Financial Information

  • Bank account details (where required)
  • Payment information
  • Premium payment details

Insurance Information

  • Existing insurance policies
  • Claims history
  • Risk-related information
  • Health or medical information (for applicable insurance products)

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage statistics
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide insurance broking services.
  • Understand your insurance requirements.
  • Recommend suitable insurance products.
  • Process insurance proposals and renewals.
  • Coordinate with insurers for policy issuance.
  • Assist with claims and customer support.
  • Communicate policy updates and important service information.
  • Improve our website, products, and services.
  • Comply with legal, regulatory, and contractual obligations.
  • Prevent fraud and enhance security.

Sharing of Information

We may share your information with:

  • Insurance companies for underwriting, policy issuance, and claims processing.
  • Third-party service providers assisting in technology, payment processing, customer support, or document management.
  • Regulatory authorities, government agencies, or law enforcement where required by law.
  • Professional advisors, auditors, or legal consultants where necessary.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyze website traffic.
  • Enhance user experience.
  • Maintain website security.

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse
  • Destruction

While we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services.
  • Fulfill contractual obligations.
  • Comply with applicable laws and regulatory requirements.
  • Resolve disputes.
  • Enforce legal agreements.

When no longer required, personal information is securely deleted or anonymized in accordance with applicable laws.